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“Evergreen” and Right-of-First-Refusal Clauses
Set Contract Traps for Unwary Boards
By John Shaffer
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Most condominium associations enter into a variety of agreements
with different vendors and suppliers to provide essential services,
such as laundry room facilities, snow-plowing, and landscape
maintenance, to condominium residents. Boards often sign these
agreements without paying much attention to the legal terms governing
the relationships, but imagine the following scenario:
Your
association’s five-year contract with its laundry room vendor is
ending (and not a moment too soon as far as most board members are
concerned). Although the company hasn’t done anything terribly wrong,
its level of service has slipped steadily over the past couple of
years and you’ve found another vendor offering the association a much
better deal along with the promise of better service. You send a
letter to the laundry company explaining that the association does not
intend to renew the parties’ existing agreement and asking the company
to remove its laundry equipment from your property at the end of the
contract term.
Shortly thereafter, however, the laundry company’s in-house
attorney responds with a letter indicating cheerfully that the
contract, in fact, has already renewed for another five years. The
letter explains that the association’s contract included a
“self-renewal” clause requiring the association to provide “notice of
an intent not to renew no less than 90 days but no more than 120 days
prior to the end of the current contract term.”
Since the association failed to provide that required written
notice within the contractual window, the contract automatically
renewed itself. As a result, not only can’t you take advantage of
that better offer (which you better not have signed before getting out
of the existing agreement), the association is going to be stuck for
another five years with a vendor you don’t like who, having now locked
you in for another five years, will have little incentive to try and
make you like him better. Adding the potential for future insult to
that injury, unless someone is paying attention when this new contract
ends, the association could find itself in the same position five
years from now. That’s why they call these self-renewal provisions
“evergreen” – because they can last virtually forever.
A Major Concern
Although such self-renewal provisions are common in contracts for
services that are provided regularly ¾ laundry room management,
garbage pick-up and elevator maintenance, for example ¾ they often go
unnoticed when the contract is being negotiated, because boards tend
to focus primarily on price, often to the exclusion of other
concerns.
If
questioned about the contractual language, vendors will usually
downplay its significance, insisting that: It is a “minor” provision;
it protects both parties; and the board can avoid the automatic
renewal by providing the required notice. In fact, the inclusion of an
automatic renewal or evergreen clause in any agreement should be
anything but a minor concern.
Such provisions protect the vendor’s interests while potentially
prejudicing the interests of the association. And while it is true
that proper notice will short-circuit the automatic renewal of the
agreement, given the likelihood that association boards and management
companies will change during any five-year period, it is highly
unlikely that anyone will notice the automatic renewal provision and
the required notification date in time to prevent the renewal.
Somewhat less common than self-renewal provisions, but equally
undesirable for community associations, is the “right of first
refusal” that many vendors insert in their contracts. A right of
first refusal entitles the existing vendor to match the material terms
offered by a competing firm at the end of the current contract.
Depending on how this clause is drafted, the existing vendor may have
the right to exercise its right of first refusal well after the
current agreement has expired or been terminated. Like the
self-renewal clause, a right of first refusal can act like fly paper,
binding an association indefinitely to a relationship it may well want
to end.
Limited Options
If you have an agreement with a vendor that includes one or both of
these traps – and they are in fact traps – your options are somewhat
limited:
 | You can hold your nose, accept the new contract and hope the
vendor commits a significant breach that gives you a basis for
terminating it. |
 | You can negotiate with the vendor to waive the fly-paper
provision. Your prospects here aren’t great, however, as vendors
won’t easily relinquish the option of locking a client into a new
long-term contract, particularly in a difficult economy when
vendors will do all they can to hang on to the clients they have.
Most vendors either won’t waive their right under an existing
contract or they will demand a buy-out price that associations are
unable or unwilling to pay. |
 | You can ignore the objectionable provisions, sign a contract
with the vendor you prefer and dare the existing vendor to sue
you. Most will do precisely that. One recent example:
Anticipating that a laundry company the association wanted to
replace would exercise its right-of-first refusal, the board
obtained a proposal from a vendor offering to install new
equipment under a one-year contract, foregoing the longer-term
most laundry vendors require in order to recoup their up-front
investment in the equipment they provide. The existing vendor has
claimed the offer is a sham and is threatening to sue the
association for negotiating in bad faith. |
While suing a client is not a recommended business practice, this
example illustrates the importance vendors attach to fly-paper
provisions and the lengths to which they will go to enforce them.
Large companies – the ones most likely to have self-renewal or
right-of-first-refusal provisions – are also likely to have in-house
counsel, so litigation costs won’t be a serious concern for them, as
they should be for community associations. The vendors also have the
law on their side. Many of these provisions may be unpalatable but
they are enforceable. If you signed the contract, you accepted its
terms, even if you didn’t anticipate how problematic they might become
in the future.
Just Say No
The best way to deal with undesirable contract provisions is to
keep them out of the contract at the start, even if that means
accepting a smaller cut of the revenue (on a laundry service contract)
or selecting a vendor who charges more. The best way to avoid signing
an agreement containing objectionable terms ¾ those discussed in this
article and a host of others not mentioned here - is to have your
attorney review the agreement terms BEFORE signing.
If you elect to proceed without counsel, there are a number of
things you can do to minimize the likelihood that you will be
contacting your attorney later to ask how the association can get out
of this objectionable contract:
 | Put extended terms (more than two or three years) on your list
of undesirable contract provisions. With the exception of laundry
service companies, which have a legitimate need to recover their
investment in the equipment they provide, most vendors have no
justification for locking the association into a long-term
agreement, other than that it is clearly in their interests to do
so. An association has a much better chance of rejecting
undesirable provisions during initial contract negotiations than
of persuading a vendor not to enforce them after the contract has
been signed. |
 | If a board decides its preference for a particular vendor
outweighs its concerns about the self-renewal clause, it should
insist on language requiring the vendor to provide a reminder of
the required termination notice at least 60 days before the
deadline. The board should also make sure that someone is
responsible for keeping track of the non-renewal notification
dates for this contract and any others with similar provisions and
make sure as well to comply with the notice requirements, for
example, sending the notice by certified mail or mailing it to a
particular address. |
 | If your board is putting a contract out to bid, make it clear
to competing vendors from the start that you consider self-renewal
and right-of-first-refusal clauses to be non-starters or include a
proposed agreement that the association will accept in the bid
package. |
 | If you are skipping the bid process and
negotiating with a selected vendor, ask that vendor to provide a
copy of its standard contract up front, before the negotiations
begin. This is not a standard request, but there is no reason
boards shouldn’t insist on it, in the interest of getting
fly-paper provisions on the table (and preferably out of the
contract) as quickly as possible. |
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