
To disclose or not to disclose. That is the
complicated and often murky question confronting community associations in
their dealings with both current community residents and prospective buyers
who are considering purchasing dwellings in the community.
Current owners, as members of the community association, are entitled to
know almost everything about its finances, its management, and its problems.
There are some exceptions, of course. Privacy concerns dictate that boards
should not publish the names of delinquent owners in a newsletter or other
public location, although owners should be allowed to see those records on
request. Privacy considerations also should bar access to the personnel
files of association employees, although their salaries should be disclosed
to owners, just as the salaries of local government officials are, and ought
to be, a matter of public record.
Pending litigation represents another area where boards should limit the
information they disclose to avoid divulging the association’s strategy and
possibly undermining its position. But apart from these relatively limited
circumstances, disclosure to the owner-members of a community association is
more often indicated than not.
Legal Cover
The legal and ethical landscape becomes more
complicated when it is occupied by prospective buyers who are thinking of
purchasing units in the community but do not yet own them. The Uniform
Condominium Act and the Uniform Common Interest Ownership Act require
community associations to issue a resale certificate to buyers providing
essential information about the community association, including its budget,
reserves, special assessments, insurance coverage, and current or pending
litigation. The resale packet must also include the condominium declaration
as well as the association’s by-laws and rules. But in Massachusetts, which
has not adopted the Uniform Condominium Act, associations do not have this
disclosure guidance or the legal cover it provides, which leaves them in an
uncomfortable no man’s land, caught between the often conflicting interests
of buyers and sellers.
In an ideal world, everyone would disclose everything they knew, good and
bad, abut an individual unit and about the community as a whole. However, in
the real world, where litigation is a constant threat, concerns about legal
liability govern and limit how much community associations should disclose
to whom.
The
courts have ruled consistently that a contract for the purchase of a
condominium unit is between the seller and the buyer exclusively. The
community association (encompassing the board and the management company
acting as the board’s agent) is not a party to the transaction. As a result,
it has no relationship with the buyer, and absent a specific statutory
disclosure requirement (like that in the uniform condominium statute), the
association has no legal obligation to provide information the buyer
requests. On the other hand, associations do have a legal relationship with
the seller, and they would incur significant potential liability by
disclosing adverse information that led a buyer to reject a planned
purchase.
Managing the Risks
Associations face a similar potential
conflict in dealing with requests for information that lenders require —
about owner-occupancy ratios, reserves, budgets, and special assessments —
before they will approve a mortgage on a condominium unit. We have advised
associations to provide certain disclosures on the association’s form, not
the lender’s, and to specify that the information is intended for the lender
only and is not to be shared with the buyer. We also suggest that they add a
disclaimer stating that while the association believes the disclosures to be
accurate and complete, the lender should verify the information
independently. A similar approach can manage the risks of disclosing
information to buyers as well.
Sellers have an obvious interest in providing, or making available, the
detailed information buyers demand, or ought to demand, before they purchase
a unit. A pre-purchase home inspection will identify problems in an
individual unit, but it can’t possibly tell buyers everything they need to
know, or much of anything they need to know, about the condition of the
common areas, the stability of the association’s finances, or the quality of
its management.
That information can come only from the community association. To protect
themselves, board should have sellers sign a statement authorizing the
association to answer the buyers’ questions and relieving the association of
liability if buyers don’t like the answers. Associations should seek similar
indemnification from buyers, in the form of a statement asserting that they
understand the need to verify the information independently and will not
hold the association liable for disclosures it makes or fails to make.
Don’t Tell if They Don’t Ask
Under this structure, the association has an
obligation to respond accurately and truthfully to all questions asked, but
it has no obligation to volunteer information the buyer does not request.
While this approach addresses the legal liability concerns, it doesn’t
address the ethical and practical problems that can arise if the association
is aware of serious problems but the buyer does not ask specifically about
them.
For
example, what if the association knows the sellers are moving because they
can’t tolerate the noisy and offensive neighbor living above them? Or what
if the association is planning to file a construction defect suit against
the developer – something even the seller may not know? The disclosure
issues are troubling, but they are equally troubling on both sides.
The discovery that the association withheld relevant adverse information
won’t make for particularly cordial relations between the new owners and the
association in the future. And a belief that they have a moral obligation to
“do the right thing,” or simply a fear that the disgruntled buyers may file
suit against them, may lead some boards to conclude that they should tell
all. But if a board kills the sale by gossiping about issues beyond the
scope of the disclosures the seller has authorized, it breaches the
association’s duty to the seller, and that is the only duty the courts have
recognized.
Associations can deal with extraordinary situations – and an abusive
neighbor might qualify – by putting the seller on notice that if the buyer
asks an open-ended question, such as, “Is there anything else I should
know,” the association will be compelled to mention the problem. But absent
a specific query and knowledge of an extremely serious, material issue,
associations should answer only the specific questions buyers ask. They
should answer those questions honestly, but they should not volunteer
information that buyers don’t request.
Lead Paint Exception
Actually, there is one little-known and
probably little-heeded exception to this general rule. The Department of
Housing and Urban Development adopted
regulations in 1996 requiring condominium and cooperative associations
to inform potential buyers or renters of the presence of lead paint in
individual units or common areas, and to provide federally approved
pamphlets
describing the dangers of lead poisoning in children. But this is the only
unsolicited disclosure associations should provide.
Unsatisfactory though these constraints may be for some boards in some
circumstances, associations run a far greater risk of being sued
successfully by a seller for disclosing too much than of being sued
successfully by a buyer for failing to disclose information they had no
legal duty to provide.
Disclosure issues are complicated, to say the least. What is interesting and
unsettling is how infrequently they arise. I can’t remember the last time an
association board asked for advice about disclosing information to a buyer,
which suggests to me that condominium buyers aren’t demanding the
information they need to make an informed purchase decision. And the fact
that buyers aren’t asking these important questions is far more disturbing
than any answers they might receive.
